Emergency Information

Don’t Touch: Wait, Watch, Call!

For most people, helping wildlife in distress is a natural reaction. Indeed, if you see an animal that appears sick, injured, or orphaned, intervention may be necessary.

Found an animal in distress?

Before attempting a rescue, please call the MARS helpline at (250) 337-2021.

MARS wildlife rehabilitators will assess the situation and determine the best course of action. Our qualified staff and volunteers tend to 600 wildlife emergencies each year so they are very experienced and happy to help you.

Capturing and Containing Wildlife

If a rescue is necessary, injured wild birds can be rounded up and captured using a towel, blanket, or piece of clothing. Place the towel over the bird, covering their head, and gently scoop them up.

Mammals and birds of prey, such as owls and eagles, can be very dangerous to handle without prior training and experience, so please call MARS before you put the animal or yourself at risk.

If you have captured an animal, handle them as little as possible. Even if they appear calm, cuddling and human contact is extremely stressful to wildlife and may even kill them. Put the animal in a cardboard box or other container with air holes and keep them in a warm, dark, quiet place, away from children and pets. Never give wildlife food or water unless instructed by a wildlife rehabilitator.

The MARS Wildlife Hospital is open 7 days a week. It is tremendously helpful if you can transport the animal to us, but if that isn’t possible please call to arrange for a volunteer to pick it up. The less time it takes for the animal to get here, the better its chances of successful rehabilitation! Remember it is illegal to keep wildlife in your possession for more than 24 hours.

Baby bird illustration

If you’ve found a…

Select the type of animal below for specific guidance.

Baby bird illustration

Baby Bird

Many young birds found during the spring and summer months are in the process of “fledging" or leaving the nest. It’s normal for them to be on the ground for several days before they learn how to fly. Usually the fledgling’s parents are nearby and will return periodically to feed and protect their young.

The best mother for a baby bird is its own mother, so before you intervene:

  • Observe the bird from a distance
  • Keep curious children and pets away
  • Watch and listen for the parents
  • Determine if the baby is a nestling, fledgling, or brancher
  • Look for signs of injury, such as blood or a drooping wing
  • Look for signs of illness, such as crusty eyes or beak
  • Look for signs that the bird is orphaned, such as fly eggs on the feathers
  • Phone MARS to speak to a wildlife rehabilitator

Is it a Nestling, Fledgling, or Brancher?